Privacy Policy

Arts & Media, Inc., owner and operator of glasscraftsman.com has always been committed to customer service and we intend to continue that tradition by providing a private and secure experience at glasscraftsman.com. The following Privacy Policy will help you to understand how we will treat your personal information. As we continue to improve our site and as we take advantage of developments in technology, this policy may change from time to time so please check this back on an ongoing basis for revisions and updates.

What personally identifiable information does Arts & Media, Inc. collect from me?
Arts & Media, Inc. collects information from our website in several ways. During registration when purchasing from our online store, or when signing up for a subscription to Glass Craftsman magazine, we ask for information such as your name, email address, zip code and credit card number. You may also be asked for personal information when you report a problem with our site, or if you otherwise contact us. Of course, we will require shipping information, when you wish to obtain products from our website. Arts & Media, Inc. DOES NOT INTENTIONALLY COLLECT PERSONAL INFORMATION ABOUT CHILDREN UNDER THE AGE OF 13.

How does Arts & Media, Inc. use my information?
Our primary purpose for collecting and using personal information is to improve our website and to provide you with an experience on our web site that is tailored to your preferences. The more we know about you, the better equipped we are to provide you with the service, selection and content that is expected of us.

Who is collecting the information and with whom is it being shared?
When you are on glasscraftsman.com and are asked for personal information, you are sharing that information with only glasscraftsman.com, its agents and representatives. We will not disclose any of your personally identifiable information except when we have your express permission or under special circumstances, such as when we believe in good faith that the law requires it. Arts & Media, Inc. may also disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Arts & Media, Inc.'s rights or property, other glasscraftsman.com users, or anyone else that could be harmed by such activities. Arts & Media, Inc. may disclose aggregated user statistics (for example, 45% of our users are female) to others, but none of these statistics will contain personally identifiable information about our customers and their shopping habits.

What are my choices regarding collection, use, and distribution of my information?
If you indicated upon registration that you are interested in receiving offers or information from Arts & Media, Inc. and its affiliates, we may occasionally send you e-mail about products and services that we feel may be of interest to you. Only Arts & Media, Inc. (or agents or representatives working on behalf of Arts & Media, Inc.) will send you these e-mails and only if you indicated that you wish to receive these offers. If you choose to stop receiving these mailings, you can, at any time, simply send an email to info@glasscraftsman.com and request to be removed from our mailing list, or you can update your user profile and indicate that you do not wish to be contacted.

What are "cookies" and how does Arts & Media, Inc. use them?
A "cookie" is a small file stored by your web browser on your computer's hard drive for future reference. glasscraftsman.com uses "cookies" to compile information about our customers' use of our site so that we may improve your shopping experience at glasscraftsman.com. We cannot and will not use cookies to retrieve any personal information about you unless you have previously registered with glasscraftsman.com. We do not and cannot use cookies to retrieve personal information about you from your computer unless you knowingly and willingly provided such information. Even though most Web browsers accept "cookies", most browsers also give you the option to reject "cookies". Please note that although you may set your browser to reject "cookies", you will still be able to visit the glasscraftsman.com site; however, your browsing experience will be affected.

What is Arts & Media, Inc.'s policy on allowing me to update or correct my account information?
You may edit your account Information at any time by using your username and password to login and edit your information.

What security precautions are in place to protect the loss, misuse, or alteration of my information?
We at Arts & Media, Inc. are aware that you may be concerned about the privacy and confidentiality of your personal information. We have taken steps to ensure that this information is well protected. Your User Information is protected by a password chosen by you and access to that User Information requires your username and password; therefore, we recommend that you do not divulge your password to anyone. Arts & Media, Inc. will not ask you for your password in an unsolicited phone call or in an unsolicited email. While we strive to protect your personal information, Arts & Media, Inc. cannot warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. Please keep in mind that whenever you voluntarily disclose personal information online that information can be collected and used by others. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.

Additional information
Please e-mail us if you have further questions regarding this Policy at info@glasscraftsman.com